Without a dispatch desk
- Driver updates pile up
- Broker calls interrupt the day
- Loads need screening
- Paperwork falls behind
- Detention gets missed
- No clear view across trucks
- Dispatcher capacity matched to service level
Dispatch Service for Small Carriers | 1-5 Trucks
Dispatch Service for Small Carriers
We act as your professional dispatch desk. We plan your entire fleet's week, coordinate drivers, handle brokers, and manage every load from search to delivery confirmation.
Standard dispatch starts at 5%.
- Dispatch from 5%
- Fuel-stop planning
- Net-after-fuel reporting
- North Carolina-based
- Carrier-built
- Roadside support
Your fleet runs better when the dispatch desk thinks ahead
Coordinating multiple drivers, fighting with brokers, and chasing paperwork is a full-time grind.
We handle the daily operational chaos and plan your fleet's routes systematically—saving you time and overhead.
With Newborn
- Every driver updated on schedule
- We handle broker calls
- Pre-screened loads only
- Paperwork tracked and submitted
- Detention filed and followed
- Weekly fleet recap for every truck
- Capped truck count per dispatcher
How an unplanned week drains your fleet profits
$1,250/mo
Bad Lanes
Deadhead, tolls, waiting time. Weak reload areas.
$600/mo
Detention
Detention not followed up. Waiting time that never gets collected.
$1,200/mo
Layovers
Idle time between loads. Empty days between one load and the next.
$275/mo
fuel overspend
Fuel Inefficiency. Wrong fuel stops and missed fuel-card savings.
$3,325/ month total loss
Bad loads, detention, idle time, and fuel overspend — combined monthly cost of an unplanned week
Check our Recent Dispatch Profitability
Check recent real examples from trucks managed through Newborn Dispatch.
Real examples from a specific period. Not a guarantee.
Results vary by truck type, market, authority age, broker acceptance, lane, timing, driver availability, and operating costs.
Everything we handle for your trucks
We take care of the daily administrative grind so you don't have to deal with last-minute broker calls and lost paperwork.
Rate-con review
Detention layover & TONU
Load search
Rate negotiation
Driver check calls
POD & paperwork
Broker calls
Route & fuel planning
Rate-con
review
review
Detention layover
and TONU
and TONU
Load
search
search
Rate
negotiation
negotiation
Driver check
calls
calls
POD and
paperwork
paperwork
Broker
calls
calls
Route and fuel planning
How we plan, dispatch, and report your fleet week
A straightforward, repeatable process to keep your trucks moving and profitable.
Learn your operation
We learn your preferences: lanes, target rates, driver schedules, home-time, and areas to avoid.
Build a weekly load plan
We map out routes, plan fuel stops, and schedule where each driver finishes the week.
Load approval based on your criteria
Either approve every run individually, or set pre-approved rules so we can book automatically.
We manage the loads
We handle the daily grind: broker updates, check calls, paperwork, and detention claims.
You get the weekly report
Booked loads, gross, miles, RPM, and net performance per truck in one clean report.
Hire a dispatcher, or run a desk that scales?
A managed desk — not a random call center.
Every dispatcher is selected, trained, and held to a standard, with management oversight so trucks are not going unsupported.
In-house dispatcher
- A full-time salary that can run $4,000–$6,000/mo
- Hiring and training time
- PTO and sick days while trucks still roll
- One hire becomes one point of failure
- Load-board and tool subscriptions
- You manage the person and the process
- Dispatcher capacity matched to service level
Newborn managed dispatch desk
- 5% of what we book — you pay when trucks move
- No payroll taxes benefits or hiring cycle
- Trained on our process from day one
- Backup and oversight built into the desk
- Tools included
- We manage the dispatch workflow
- Managed standards reporting and accountability
Drivers are easier to keep when dispatch is easier to work with
Drivers stay where they feel respected, supported, and heard.
Friendly & respectful communication
Clear instructions, quick replies, not pressure or being ignored.
Home-time-aware planning
When the market allows, we plan around home-time goals and preferred lanes.
Less stress, better load details
Pickup, delivery, broker notes, appointment times, no guessing.
Love's shower credits
Where available, we help drivers with shower credits at Love's stops.
Built by an operator who knows fleet margin comes from systems
Before Newborn, Bekir built banking and payment systems. Then he put his own trucks on the road and paid dispatchers himself. He saw exactly where money disappeared.
I spent years building systems where one missed detail cost real money. I run this desk the same way: managed, measured, and accountable. — Bekir S. Yenidogan, Owner — Newborn Logistics LLC
Bekir S. Yenidogan, Owner — Newborn Logistics LLC
Pricing
Choose the level of dispatch support that fits your operation. Standard Dispatch covers core dispatch work. Dispatch + Operations Support adds help with roadside issues, fuel optimization, maintenance planning, and paperwork submission.
New authority can still limit broker acceptance, available loads, and rates. Coordination and planning only. Newborn does not pay for fuel, repairs, towing, maintenance, fines, insurance, or truck operating costs.
Frequently Asked Questions
Fleet setup
Do you provide dispatch services for fleets of 1-5 trucks?
Yes. Newborn Dispatch is built for owner-operators and small carriers with 1-5 trucks. We plan and track each truck individually while giving the fleet owner a clear view across the operation.
How does onboarding work for multiple trucks?
We document each truck's equipment, driver schedule, preferred lanes, home-time goals, rate expectations, areas to avoid, and booking rules. We then use those details to build the dispatch process and weekly plan for the fleet.
Can each truck have different lanes and booking criteria?
Yes. Each truck can have its own preferred lanes, destinations, schedule, home-time goals, and booking criteria. Loads are evaluated against the rules set for that specific truck and driver.
Daily operations
Who communicates with our drivers and brokers?
The Newborn dispatch desk handles broker communication, load updates, appointment details, rate confirmations, check calls, and paperwork follow-up. Drivers receive clear load information and know who to contact when an update or issue needs attention.
Will our fleet have a dedicated dispatcher and backup coverage?
Your fleet works with a dispatcher who learns your operation, supported by management standards and backup coverage when the assigned dispatcher is unavailable.
What is included in the weekly fleet report?
The weekly report can include booked loads, gross revenue, loaded miles, rate per mile, fuel, dispatch fees, net performance, and detention status for each truck. The goal is to give the fleet owner a clear view of what happened across the week.
How do you handle paperwork and detention across the fleet?
We review rate confirmations, track paperwork, follow up on PODs, and assist with detention and layover documentation. Operations Support also includes paperwork submission and additional coordination when operating issues affect a load.
What happens when a truck breaks down?
With Dispatch + Operations Support, we coordinate roadside assistance, tire service, repairs, and towing while helping keep the driver and broker updated. The carrier remains responsible for all repair, towing, tire, and roadside costs.
Pricing and expectations
How much does dispatch service cost for a small fleet?
Standard Dispatch is 5% of the gross revenue we book. Dispatch + Operations Support is 7% and adds fuel optimization, breakdown and repair coordination, preventive maintenance planning, and paperwork submission.
Do you guarantee revenue for each truck?
No. Results vary by truck type, equipment, authority age, broker acceptance, driver availability, lanes, timing, and market conditions. We report actual performance and can show real examples, but we do not promise a fixed weekly number.
Do you work with small fleets that have a new authority?
Yes. New authority can limit broker acceptance, available loads, and rates, especially at the beginning. We plan around the options available while being clear about those limitations.
Is there a contract or minimum commitment?
The service is month-to-month with no long-term commitment.