On your own
- Broker calls you can't take at 65 mph
- Load boards after a full day
- Having to accept bad offers, cause you're tired
- Paperwork instead of sleep
- Nobody in your corner when it goes sideways
Dispatch Services for Owner-Operators
Dispatch Services for Owner-Operators
Stop dispatching from the driver's seat.
You've got enough to do keeping your truck on the road. We find the loads, negotiate with brokers, push for higher rates, and handle the paperwork — so your week is planned before you roll, not after.
- Dispatch from 5%
- Fuel-stop planning
- Net-after-fuel reporting
- North Carolina-based
- Carrier-built
- Roadside support
You bought the truck for freedom, not midnight loads
After eleven hours driving, don't fight brokers for a backhaul. Skip it and the truck sits — sitting trucks don't pay notes.
With Newborn
- We take the broker calls
- Loads lined up before you park
- Rates we actually push
- Paperwork handled
- A real person who answers when you call
The hidden cost of an unplanned week
$1,250/mo
Bad Lanes
Deadhead, tolls, waiting time. Weak reload areas.
$600/mo
Detention
Detention not followed up. Waiting time that never gets collected.
$1,200/mo
Layovers
Idle time between loads. Empty days between one load and the next.
$275/mo
fuel overspend
Fuel Inefficiency. Wrong fuel stops and missed fuel-card savings.
$3,325/ month total loss
Bad loads, detention, idle time, and fuel overspend — combined monthly cost of an unplanned week
Check our Recent Dispatch Profitability
Check recent real examples from trucks managed through Newborn Dispatch.
Real examples from a specific period. Not a guarantee.
Results vary by truck type, market, authority age, broker acceptance, lane, timing, driver availability, and operating costs.
Our system for running profitable weeks
You drive. We do the rest of the job — the part that keeps you off the phone and out of the paperwork.
Rate-con review
Detention layover & TONU
Load search
Rate negotiation
Driver check calls
POD & paperwork
Broker calls
Route & fuel planning
Rate-con
review
review
Detention layover
and TONU
and TONU
Load
search
search
Rate
negotiation
negotiation
Driver check
calls
calls
POD and
paperwork
paperwork
Broker
calls
calls
Route and fuel planning
From first call to weekly report
We learn your operation -
lanes, rate goals, truck availability, maintenance, trailer type, HOS, home-time, driver preferences, and areas to avoid.
We plan the week -
around markets, profitable lanes, timing, fuel cost, and where the driver needs to finish.
Your approval, or your booking rules
Either approve every load yourself, or set strict criteria for what we can book automatically.
We dispatch and chase every detail
broker updates, check calls, paperwork, detention.
You get the week in one report
booked loads, gross, miles, RPM, detention status, truck performance.
Our unique approach
Week planning
The best load isn't always the best week.
A big rate today can still hurt if it drops you in a dead market or runs you empty on the way back.
Before we book, we look at where it leaves you — and whether it gets you home when you want to be home.
Fuel optimisation
We plan the cheap fuel, not just the closest fuel.
Diesel swings by a lot across regions. When it saves you real money, we point you to the smarter stop for the lane you're running — not just the pump at the next exit.
Fuel optimization is part of Dispatch + Operation Support package (7%).
Operations Support
When it goes sideways, you're not alone
Detention & layover, chased
When you're stuck at a dock, we track the time and push the broker to pay for the wait.
Tire, repair, tow coordination
We coordinate tire repair and tow services so you can get back on the road as quickly as possible.
Roadside & breakdown help
When you break down, we connect you with roadside assistance to get the issue resolved fast.
Fuel planning
We compare fuel options along your route and point you to the smarter stop for the lane you're running.
Pricing
Standard Dispatch
5%dispatch fee
The core dispatch desk: load booking, broker communication, rate negotiation, route planning, rate-con review, detention and layover assistance, and paperwork follow-up.
Includes:
- Load booking and negotiation
- Broker setup
- Driver and broker communication
- Route planning
- Rate-con review
- Detention and layover assistance
- POD and paperwork follow-up
Dispatch + Operations Support
7%dispatch fee
Everything in Standard, plus coordination support for roadside issues, breakdowns, tire, repair and tow needs, fuel optimization, preventive maintenance planning, and paperwork submission.
Adds:
- Advanced fuel optimization
- Roadside coordination
- Breakdown support
- Tire repair and tow coordination
- Preventive maintenance planning
- Paperwork submission support
*New authority can still limit broker acceptance, available loads, and rates.
Built by someone who's been on your side of the phone.
Before Newborn, Bekir built banking and payment systems. Then he put his own trucks on the road and paid dispatchers himself — the kind that booked the first load they saw and went quiet when a truck broke down.
I paid dispatchers who booked the first load they saw and went quiet when I broke down. So I built the desk I wish I'd had on the other end of the phone. — Bekir S. Yenidogan, Owner — Newborn Logistics LLC
Bekir S. Yenidogan, Owner — Newborn Logistics LLC
Driver questions, answered.
Dispatching your truck
What does your dispatch service handle for owner-operators?
We search for loads, communicate with brokers, negotiate rates, review rate confirmations, plan routes, follow up on detention and layovers, and help keep paperwork organized. The goal is to plan the week around your truck, not simply book the first available load.
How do you find and evaluate loads for my truck?
We look beyond the posted rate. We consider deadhead, fuel, appointment timing, your available hours, the delivery market, and the next reload opportunity before recommending a load.
Do I have final say on which loads I take?
Yes. You can approve each load before it is booked, or set clear booking rules for your lanes, schedule, rate goals, and destinations. You can also decline a load that does not work for your operation.
Can you plan around my preferred lanes and home time?
Yes. We document your preferred lanes, areas to avoid, schedule, and home-time goals during onboarding. Market conditions and available freight still affect what is possible, but those preferences remain part of the weekly plan.
Working on the road
How do we communicate while I am driving?
We use short texts and quick calls between stops. You receive the load details and updates you need without having to watch a load board or negotiate with brokers while driving.
What documents do I need to get started?
You will need active authority, insurance, equipment details, and your preferred lanes and operating rules. We may also ask for recent operating numbers so we can better understand your current week and goals.
What happens if I have a breakdown or another problem on the road?
Dispatch + Operations Support includes coordination for roadside assistance, breakdowns, tires, repairs, and towing, along with preventive maintenance planning. We help coordinate the response and keep the broker informed, but the carrier remains responsible for the cost of the service or repair.
Pricing and terms
How much does dispatch service cost for an owner-operator?
Standard Dispatch is 5% of gross. Dispatch + Operations Support is 7% of gross and includes additional coordination for fuel, breakdowns, repairs, towing, maintenance planning, and paperwork submission.
Can I cancel the service?
The service is month-to-month with no long-term lock-in.